The first edition of Service Design South took place in August 2015 and lasted 10 days. We welcomed a wide range of international professionals eager to learn about service design tools and methods but also happy to share their own knowledge and personal experience.
During the first week we explored models and approaches for designing services in different contexts, while during the second week we put them into practice with real client group work.
We learnt that there is more than just teaching and we started focusing on crafting immersive learning experiences, in order to create a stronger community of service design professionals.
And of course, we had fun!
ENCOURAGING SHARED SERVICES FOR INDEPENDENT TRAVELLERS
Developing a digital platform to encourage shared services and social interactions between independent travellers, guests of the ﬁrst hostel in Siracusa. Developing a replicable and scalable model to be used in any hostel and any city to allow visitors to access shared services such as mobility, information exchange, alternative hospitality, local knowledge and social networking.
SMART MOBILITY FOR PEAK SEASON TOURISTS
Mapping the user experience of international tourists visiting Siracusa using the new mobility service called Siracusa D’Amare, starting from information available online and on printed material to the electric buses running through the historical centre. The challenge is to identify the limits and the maximum capacity of the service during peak hours in the high season
FROM MUSEUM TO SCIENTIFIC CULTURAL PARK
Build awareness to develop the current techno-park experience into a scientiﬁc cultural centre able to attract a wider scientiﬁc community, engage local groups of stakeholders as well as other cultural associations.